A lack of information leading to patients frustration

Reports have shown that workplace verbal and physical violence is four times more common in healthcare settings than in private industry. It has also been shown that when the patient is properly informed of the reason for his waiting time, cases of violence significantly decrease, leading to a more peacefull facility for both patients and healthcare workers.

A digital solution for a clearer information

In this context of easing the information provided to patients, OWT has developped a progressive Web Application (PWA) providing status about care procedures to patients. The patient is properly informed through the whole care procedure, allowing to put the patient's mind at rest.

Iterative Journey

  • In-depth documentation of the patient's journey
  • Definition of functionalities, UX/UI, technology stack, and architecture
  • Proof of Concept (PoC) to validate the concept
  • Iterations to refine the application

Learn more about this project

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Cédric Debrunner
Partner,
Head of Sales
Cédric has more than 25 years of experience in the ICT industry. He has built a specific acumen in driving and growing business development organisations to address multinational and large companies. The last 14 years, he actively participated to the business model transformation of Orange Business Services from a pure telecom player to a world leader in digital B2B and B2C consulting, solutions and services provider with a broad portfolio such as global IT infrastructures, IoT, omni-channel customer engagement, digital workplace, etc. Before joining Orange, Cédric worked for the Swiss IT manufacturer and solutions provider Ascom where he managed and developed the Suisse Romande region and then joined a start-up of the group to develop the Southern Europe countries. He started his career in a banking software company. Cédric holds a Master of Science from the Ecole polytechnique fédérale de Lausanne (EPFL) completed by a Program for Executive Development cursus at the IMD Business School of Lausanne. Innovation, challenges and customer satisfaction are guiding him.
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