Security improvement biggest Swiss multinational

Modernization of out-dated physical accesses management systems

For key worldwide economic players, physical security is one of the main concerns of the company. It is not to be taken lightly, but with almost 500 sites in the world, it can easily become dreadful. Our client, one of the largest multinational in Switzerland, used several access solutions to manage physical accesses of more than 10'000 employees and numerous visitors. However, on top of being expensive, those multiple solutions were getting old and hard to maintain in addition underlying Microsoft technology stack was reaching end of support date.

Modernization and rationalization of user facing applications with improved security and added value service

Time had come for a change, and this is where Open Web Technology has a role. We rationalized all the user facing applications part of the badge management and physical access ecosystem, while providing unified and standardized underlying services for other solutions, such as restaurant payments, bike rental or fitness and parking accesses. Unlike the previous solutions, the new application enforces the global security guide lines, based on modern Microsoft technology stack while increasing the users’ efficiency with a cleaner interface and automatized processes.

"This new platform with state of the art technologies reduces conciderably the support and maintenance effort, while being a true enabler for solutions to come."

Talal Dib, Operations and Application Development Lead

Iterative journey

We applied our application modernization methodology:

  • Analysis of the existing systems and conducting workshops to identify functional improvments 
  • Blueprint with design and user experience validation with the business team
  • Agile SCRUM development methodology with bi-weekly user testing
  • Automated system integrations and end-to-end testing
  • Incremental on-site solution deployment with trainings and technical support

Create
Access
Audit
create badge and give access

Take the profile picture, print badge and give access all from one interface

The web-application seamlessly communicates with the necessary hardware to create professional highly secured badges in less than a minute. Thanks to the single-sign-on (SSO) identifier, users can only assign the access rights for which they are authorized.

3x faster badge creation

3x

faster badge creation

2x less support tickets

2x

less support tickets

50% lower maintenance costs

50%

lower maintenance costs

Azure Modernization Architecture the gate to many new business opportunities

When going through an application modernization process it is a unique opportunity to open up your application architecture in order to integrate your solution with other applications.

In the case of an "access management system" two illustrations of the integration of other systems:

Mobile App to renew a visit

At the end of your meeting you agree to meet again next week, nothing is more convenient to set-up the next visit directly via your smartphone in 3 clicks:

App Azure Modernization

Self-Check kiosk

When you arrive at the reception you don't want to queue waiting to get your visitor badge and informing your business contact that you arrived. Then should use a self-checking kiosk distributing the badges and contacting your hoste that you are waiting at the reception:

 

Self-Check-in-Microsoft

 

Microsoft Partnership

Read more about our partnership with Microsoft.

Your contact

Frederic Weill

Managing Partner and Founder

fweill@openwt.com

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