In 2020, the digitalization of the Swiss healthcare industry will hit a major milestone. By spring, the Electronic Patient Dossier, containing citizens’ medical data, shall be in use, as planned by the federal health strategy 2020.
But this major improvement must not hide the fact that the industry is lagging in terms of digitalization, compared to sectors such as banking, insurance or retail. We have identified three main reasons: lack of know-how and resources, regulatory oversight and change management.
Over the past years, Open Web Technology has been helping healthcare professionals overcome these challenges thanks to a step-by-step methodology. Our teams successfully delivered more than 30 projects to enhance patient experience, streamline processes and build better and safer collaboration, as showcased in a selection of cases.
More recently, our research and interactions with industry players revealed that tremendous opportunities are to come, as disrupting technologies such as Artificial Intelligence (AI), Internet of Things (IoT) and Augmented Reality (AR) are becoming more mature. We compiled for you an overview of key numbers and promising applications in a dedicated infographic.
We hope to inspire our readers with this dossier, no matter where they are in their digital transformation
journey. Our team is looking forward to bringing exciting projects to life
Because the future awaits, but not for long.
Setting the stage
In this infographic, we provide our readers with key definitions and numbers. We also highlight inspiring applications of trending technologies such as Artificial Intelligence, Internet of Things, 3D Printing and Augmented Reality.
Digital technologies are reshaping the healthcare industry, creating new business opportunities, improving relationship with patients, streamlining processes and enhancing collaboration:
Personalized and on-demand medical servicesCreating organs, prosthetics, drugs, etc. at a lower cost thanks to 3D-printing
Preventive diagnosisWearing technology to track lifestyle and/or vital signs. Received data can be used for disease's risk factor recognition, or reduction of health plans with IoT
Services automationLowering the costs of medical care, operations and more generally medical services. Care delivery and administration become seamless thanks to AI, robotics and IoT
Digital patient data managementManaging a growing mass of customer data responsibly and ethically without outweighing privacy protection with Blockchain
Digital transformation in practice
Many CEOs and COOs dream of transforming paper-based, cumbersome operations to digitalized, streamlined processes. Open Web Technology helped a group of clinics in Switzerland making this transformation happen in less than a year.
While the technologies are becoming mature, and the incentives to digitalize the healthcare industry are clear, there are still challenges to be considered, as for any market disruption:
Know-how and resources:
- Technological debt
- Try & learn approach, agility
- IT budget
- Data taxonomy (e.g. TARMED)
- Patient Data (e.g. Electronic Patient Dossier)
- Data governance (e.g. GDPR)
- New way of working & interacting
- Robotization threat
- Patients' tech-savviness
"The Swiss healthcare sector, including clinics, is facing 4 main challenges: meet patients' growing expectations, attract & retain doctors, increase productivity and adapt to changing regulations. Digitization can either be seen as a fifth challenge, or as a solution to all of them.”
Projects & impacts
Open Web Technology provides you both with the necessary skills and people to make sure your digitization
journey is successful. From a digital strategy definition to the development and the associated change
management, we serve numerous clients in the field, from nonprofit organizations, to medical device
manufacturers, clinics and hospitals.
Discover how we helped our clients in their journey throughout our 6 project types: